In the sounds settings it says my mic is working and that everythings. And I could hear everyone but my mic was not working at all, and i tried to fix it by troubleshooting but it said that everythings okay. Okay so, my headsets were working fine until I plugged it in to my headphone jack. Upgrade your Windows 7 OS to Windows 10. Razer Kraken Tournament Edition Mic isnt working.Update your Windows 7 OS to the latest updates through Windows Server Update Services (WSUS).Perform either of the two options below to fix the issue: If you are using a Windows 7 version that does not support SHA-2, the drivers for your device will not be installed correctly. Razer Products use SHA-2 digital certificates for their drivers. Restart your PC to completely uninstall the drivers.Right-click on the unused drivers then select “Uninstall device”.Remove old drivers from the Device Manager. If the device is working properly on a different computer, have the USB port on your PC checked by the manufacturer or a reputable technician.Ĭlean reinstall your Razer Synapse 2.0 if the issue persists. Test the device on another PC with the same Razer Synapse version or try connecting to different ports. ![]() How to manually check for updates on Razer Synapse 2.0.Ensure your Windows OS and Razer Synapse 2.0 are updated.See How to use the Device Detection Troubleshoot Tool for instructions. Use the Device Detection Troubleshoot Tool. If the device is working properly on a different computer or different port, have the USB port on your PC checked by the manufacturer or a reputable technician. Test the device on another PC with the same Razer Synapse version or try connecting to different ports.Navigate to the "Details" tab and look under "File version". If the number matches 1.7.0.27, your Riot Vanguard is outdated and should be updated or uninstalled for devices to be detected in Razer Synapse 3.Look for vgk.sys file and right-click, select Properties.To check the version for Riot Vanguard, navigate to C:\program files\riot vanguard\.For uninstallation of Vanguard, refer to Riot Games Support. i tried every solution i could find, reinstalling synapse, reinstalling all audio drivers, even disabling every. it only has this with my pc and not with another pc or my laptop. Restart your PC if this is your first time installing a Razer device or just completing an update.Įnsure Razer drivers are not blocked by outdated Riot Vanguard (version 1.7.0.27) by uninstalling Vanguard or updating Vanguard. My razer kitty headset keeps disconnecting and reconnecting legit every other second, sometimes the problem doesnt show up for like a day and then its back again. How to manually check for updates on Razer Synapse 3.How to get the latest software and driver updates from Windows.Ensure your Windows OS and Razer Synapse 3 are updated.Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub.
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